A highly flexible programme allowing you to develop your own learning plan by selecting the preferred combination of taught classes and online activities.

• Programme
• Introduction
• Programme Aims
• Programme Curriculum
• Tentative timetable
• Knowledge Management Resources
• Programme Application
• Entrance Requirements
• Professional Qualification
• Visiting Students
• Continuing Education Fund (CEF)
• Tuition Fee
• Enquires
• System Requirements
• Endorsement Messages
• View Video
• Play Recording of Programme Information Session (Video) | (PDF)
• Online Application

PROGRAMME

Department of Industrial and Systems Engineering (ISE)

INTRODUCTION

Hong Kong, like the rest of the world, is continuing its transformation from an information and production-based society to a knowledge-based (KB) society. In a KB society, increasingly, organisations compete based on the individual competence of its employees, collective knowledge of the firm, its trading partners and suppliers. Under such a trading environment, very often the value-add provided by an organisation is measured by added knowledge that it can provide, the time needed to generate/locate the needed knowledge, and the quality of decision made.

Knowledge Management (KM) encapsulates processes and techniques for the creation, collection, indexing, organisation, distribution, and evaluation of institutional knowledge for re-use. KM in its wider interpretation, encompasses key theories and techniques from many diversified areas such as information retrieval, business systems and enterprise engineering, organisational learning, change and innovation management.

More and more companies anticipate the importance of KM for leveraging the intellectual capital of an organisation. Some public listed companies in Hong Kong have created posts related to KM. Local subsidiaries of global firms such as Siemens, Microsoft, IBM, and Computer Sciences Corporation (CSC) have also extended the deployment of their knowledge management systems to further harness local knowledge and leverage global expertise to improve their products and services.

The programme is offered in online mode of study via HKCyberU and it is designed for graduates from different disciplines to update and sharpen their knowledge and expertise in the area of KM. Graduates of the proposed programme, with appropriate working experience, are expected to fulfill the roles of, Chief Knowledge Officer, Chief Learning Officer, Director of Learning, Knowledge Manager, Director of Innovation, Innovation Manager, Knowledge Broker, Knowledge Programme Manager / Director , etc. in organisations.


PROGRAMME AIMS

The aims of the proposed programme are to provide a balanced approach and treatment of the subject area, to provide participants an in-depth understanding of the tools and methods in the design and implementation of a KM programme and to be familiar with the latest development in prevalent issues in KM. The programme is suitable for information, records and knowledge management professionals to update their knowledge in the area, as well as people working primarily in information technology, human resource management, technology management, project management, etc. so that they can learn how to apply KM in their working environment.

 
PROGRAMME CURRICULUM

For the MSc award, it has a flexible structure in which participants can select one of the following two modes of study:

Mode 1: Participants are required to complete FIVE compulsory subjects in KM, at least THREE core subjects, and at most TWO elective subjects*.

OR

Mode 2: Participants are required to complete FIVE compulsory subjects in KM, at least ONE core subjects, and at most ONE elective subjects* plus a Dissertation (this being equivalent to three subjects)

To be eligible for the PgD award, participants have to complete SIX subjects, including at least FOUR compulsory subjects, at least ONE core subject, and at most ONE elective subject*.

(All of the subjects are delivered via a combination of on-line & face-to-face workshops except for elective subjects which require attendance on campus.)

* A wide range of electives in many chosen fields of study is available.

Each of the following subjects carries three credits.

(A) Compulsory subjects

(B) Core subjects

(C) Elective Subjects

*Non-COMP students can take this subject without meeting the pre-requisites but may be disadvantaged. 

The programme has 11 subjects that are to be recommended as elective subjects. These cover a wide range of areas to suit the needs of individual students. All the elective subjects are delivered in face-to-face teaching mode. However, students may also take subjects outside the list, which are offered by other PolyU departments so as to further increase their choices.

(D) Dissertation

Click to view details of the dissertation.

ISE has been most active in promoting the applications of KM in Hong Kong. Click here for selected KM events held by the Department.

TENTATIVE TIMETABLE

		2009/10
Subject	Subject Name	Semester 1	Semester 2
Compulsory Subjects
ISE542	Managing Knowledge
ISE543	Methods and Tools for Knowledge Management Systems
ISE5600	Organisational Learning: Methods and Practices
ISE5601	Managing and Measuring Intellectual Capital
ISE5604	Strategic Issues and Cases Studies in Knowledge Management (Pre-requisite: ISE542, ISE543 AND ISE5600)
Core Subjects
ISE5602	Management of Innovation and Technology
ISE5603	Enterprise Knowledge Portals
ISE5605	Knowledge Communities (Pre-requisite: ISE542)
ISE5606	Business Intelligence and Data Mining (Pre-requisite: basic mathematic skills)
ISE5607	E-Learning Technologies and Practices

KNOWLEDGE MANAGEMENT RESOURCES

The Department of Industrial and Systems Engineering (ISE) of The Hong Kong Polytechnic University has been most active in teaching, researching and promoting the application of KM. To achieve these, ISE has been very successful in providing rich resources to support their various activities. In particular, their Knowledge Solutions Laboratory (KSL) of the Microsoft Enterprise Systems Centre possesses an open and integrated environment to support teaching, research, industrial collaboration and technology transfer in relation to various KM activities such as e-learning activities, document management, knowledge portal engineering, knowledge sharing, enterprise collaborative platform engineering, workflow management and collaborative product commerce.

PROGRAMME APPLICATION

Applications can be submitted online throughout the year. For administrative purposes and for your easy reference, the following is the normal recruitment period where our admission exercise takes place in each year. In order to ensure that participants will be enrolled in time to stay in sync with the first day of class for a semester, you should stay close to our advertisements and update information on our website. Please click here for more application details and online submission.

ENTRANCE REQUIREMENTS

A bachelor's degree or a professional qualification, or equivalent. Considerations will be given to candidates with appropriate working experience.

VISITING STUDENTS

Instead of the full programme, participants may choose to study on a single subject basis by applying as a visiting student. For this programme, visiting students are also required to possess a bachelor's degree or a professional qualification, or equivalent. Please click here for more information.

CONTINUING EDUCATION FUND (CEF)

Below subjects have been included in the list of reimbursable courses for Continuing Education Fund (CEF) purpose.

ISE542 MANAGING KNOWLEDGE
ISE543 METHODS AND TOOLS FOR KNOWLEDGE MANAGEMENT SYSTEMS
ISE5600 ORGANIZATIONAL LEARNING: METHODS AND PRACTICES
ISE5601 MANAGING AND MEASURING INTELLECTUAL CAPITAL
ISE5602 MANAGEMENT OF INNOVATION AND TECHNOLOGY

Student should refer to the CEF homepage at www.info.gov.hk/sfaa/cef for details and application procedures. Their enquiry hotline is (852) 3142 2277. You may also make reference on below brief information for reference.

Application procedures:

1. Both the application form SFAA192(8/2007) and Guidance Notes for Application can be downloaded from http://www.sfaa.gov.hk/cef/index.htm.
   
   
2. Complete the application form SFAA192(8/2007) and submit to Office of CEF. [Department of Industrial and Systems Engineering (ISE) will complete Part C of the form. You should bring along your completed application form and confirmation sheet of your subject enrollment to ISE General Office in person. If you are genuine need to send it by post, please send it together with your self-addressed return & stamped envelope (Attention: Miss Tiffany Ho, CD409, Core C, 4/F, The Hong Kong Polytechnic University, Hunghom, Kowloon).]
   
   
3. Submit the form SFAA192(8/2007) before the commencement of the course , you may refer the commencement date from the 'Academic calendar' under student handbook.
   
   
4. For enquiries, please contact Miss Tiffany Ho at (852) 3400 3157 for assistance.
   

TUITION FEE

The tuition fee for the academic year 2008/09 is HK$ 2,500 per credit (Fees are subject to revision).

Other fees:
A schedule of other fees chargeable to HKCyberU students, if applicable, will be published in the HKCyberU Student Handbook , which will be available to students at the time of registration.

Financial Assistance:

• Non-means Tested Loan Scheme

Polyu Alumni Benefits:

• Special Offer for cardholders of the Federation of PolyU Alumni Associations Card

ENQUIRIES

For course enquiries, please contact the Coordinator of the Programme (ISE),
Miss Maggie Choi (tel: 3400 3156; email: maggie.choi@polyu.edu.hk)

SYSTEM REQUIREMENTS

Hardware

• 1 GHz 32-bit or 64-bit processor
• 512 MB of system memory
• Display card to support true color (32 bit)
• DVD-ROM drive
• Audio output
• Headset w/microphone (applicable for online tutorials)

Software

• Windows XP
• Office 2000 or above (Word, Excel, PowerPoint, Frontpage are essential)
• Web browser (IE6.0 or above) with the following plug-ins
• Real Player 10
• Adobe Acrobat v.6 or above
• Shockwave & Macromedia Flash Player
• Windows Media Player
• QuickTime

Internet Connection

• Broadband Internet connection is required

ENDORSEMENT MESSAGE

"The Master of Science program in Knowledge Management at The Hong Kong Polytechnic University is one of those unique areas of study that is continually and rapidly evolving as this field changes over time. While providing the structure for graduate level learning, they are flexible enough to insert new thinking and knowledge as it occurs rather than many years after the fact. The Administration and Faculty of the Department of Industrial and Systems Engineering are to be congratulated on this creative addition to its offerings."

Robert Buckman, The Most Admired Knowledge Leader (2002) and ex-CEO of Buckman Laboratories (Most Admired Knowledge Enterprise 2000-2004)


"It is exciting to see this comprehensive knowledge management program available in the Asia Pacific region. The content and flexible delivery will be of great value to students and the organisations they work for."

Ross Dawson, Author of book KB Client Relationship (Best Seller on Amazon)

** This programme is offered through HKCyberU only.


Note: HKCyberU reserves the rights to make variations to the schedules, contents, tuition fees, and mode of delivery of the programmes offered without prior notice.

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