ISE - Publications

Selected KM Research Output

Chan, M.F.S. and Chung, W.W.C. "A Framework to Develop an Enterprise Information Portal for Contract Manufacturing", International Journal of Production Economics, 75, p.113-126 (2002).

Cheung, C.F., Lee, W.B., Wang, W.M., Chu, K.F. and To, S. "A Multi-perspective Knowledge-based System for Customer Service Management," Expert Systems with Applications, Vol. 24, No.4, p.455-468 (2003).

Cheung, C.F., Wang, W.M., Lo, Victor and Lee, W.B. "An Agent-orientated and Knowledge-based System for Strategic E-Procurement," Expert Systems, Vol. 21, No. 1, p.11-21 (2004).

Choy, S.Y., Lee, W.B. and Cheung, C.F. "A Systematic Approach for Knowledge Audit Analysis: Integration of Knowledge Inventory, Mapping and Knowledge Flow Analysis," Journal of Universal Computer Science, Vol. 10, No. 6, p.674-682 (2004).

Chu, K.F., "An Organizational Culture and the Empowerment for Change in SMEs in the Hong Kong Manufacturing Industry," Journal of Materials Processing Technology, Vol. 139, No.1-3, p. 505-509 (2003).

Chung, W.W.C., Tam, C.K.S. and Chan, M.F.S. "Integrated QFD and Knowledge Management System for the Development of Common Product Platform", in Chapter IV of Knowledge and Information Technology Management: Human and Social Perspective, Edited by Angappa Gunasekaran, Omar Khalil and Syed Mahbubur Rahman, Idea Group Publishing, p.51-71 ISBN: 1-59140-032-5 (Cloth) ISBN: 159140-072-4 (eBook), 2003, Project G-V581.

DALMARIS, P., TSUI, E., HALL, B. and SMITH, R.; A framework for the improvement of knowledge-intensive business processes, Business Process Management Journal, Accepted for publication.

Lau, H.C.W. "Combination of a Knowledge Based System with a Data Extraction System for Determining Optimal Machine Settings", Expert Systems with Applications, Vol. 11, No. 3, p.391-396 (1996).

Lau, H.C.W., Wong, Christina, Hui, I.K. and Fun, K.F. "Design and Implementation of an Integrated Knowledge System", Knowledge-Based Systems, Vol. 16, No. 2, p.69-76 (2003).

Lau, H.C.W., Jiang, B. and Lau, P.K.H. "Development of an Intelligent Data Mining System for Dispersed Manufacturing Network", Expert Systems, Vol. 18, No. 4, p.175-185 (2001).

Lau, H.C.W., Ralph, I.P. and Chan, Felix "An Intelligent Information Infrastructure for Knowledge Discovery", Expert System with Applications, Vol. 22, No. 1, p.1-10 (2002).

Lee, W.B., Cheung, C.F., Lau, H.C.W. and Choy, K.L. "Development of a Web-based Enterprise Collaborative Platform for Networked Enterprises," Business Process Management Journal , Vol. 9, No. 1, p. 46-59 (2003).

Tsoi, S.K., Cheung, C.F. and Lee, W.B. "Knowledge-based Customization of Enterprise Applications," Expert Systems with Applications, Vol. 25, No. 1, p.123-132 (2003).

Tsoi, S.K., Lau, H.C.W, Ho, J. and Zhang, W.J., "A framework for developing agent-based collaborative service support system in a manufacturing information network", Engineering Applications of Artificial Intelligence, Vol 12, p. 43-57 (1999).

Tsui, E. "Exploring the KM toolbox", Knowledge Management, Vol. 4, No. 2, p.11-14 (2000).

Tsui, E., Garner, B. and Staab, S. "The role of Artificial Intelligence in Knowledge Management", Knowledge-based Systems, Vol. 13, No. 5, p.235-240 (2000).

Zhan, Hongfei , Lee, W.B. and Gu, Xinjian "Research on Virtual Classroom System Based on Collaboration Technology ". Computer Engineering and Applications, Vol. 38, p.44-46 (2002).